Privacy Policy

Effective Date: March 20th 2025

At Terra Dorada Vineyards, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or engage with us in other ways.

Information We Collect

We collect personal information when you interact with us through our website or services, including but not limited to:

Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
Transaction Information: Details of purchases you make on our website, including products purchased, order history, and payment method.
Usage Data: Information about how you use our website, such as browsing history, pages viewed, and interactions with our site.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to improve your experience on our website. These technologies help us gather analytics, track your preferences, and enhance site functionality.

How We Use Your Information

We use the information we collect for various purposes, including:

To process transactions: To fulfill orders and send order confirmations and shipping updates.
To improve customer service: To respond to your inquiries, requests, and feedback.
To personalize your experience: To tailor our website’s content and services to your preferences.
To send promotional communications: If you opt-in, we may send newsletters, product updates, or special offers via email.
For security and legal purposes: To ensure the security of our website, detect fraud, and comply with legal obligations.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Using secure socket layer (SSL) technology to encrypt sensitive data during transmission.
Implementing access controls and data protection procedures.
Regularly reviewing our security practices to ensure the ongoing safety of your information.

However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

With trusted service providers: We may share your information with third-party vendors who assist us in processing orders, shipping products, or sending marketing communications, but these providers are obligated to protect your information.
To comply with legal obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes, such as a subpoena or court order.
In the event of a business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices and Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correct: Update or correct any inaccurate or incomplete personal information.
Delete: Request the deletion of your personal data, subject to certain legal exceptions.
Opt-out of communications: You can unsubscribe from our promotional emails by following the unsubscribe link in the email or contacting us directly.
Manage cookies: You can control the use of cookies through your browser settings. However, disabling cookies may impact your experience on our website.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect information about your browsing behavior. You can choose to accept or decline cookies through your browser settings. Please note that certain features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Terra Dorada Vineyards
559-525-9096

akerr@dorvalwinery.com